Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions. Two minutes, press and hold the WPS button on the router until the connection process begins. Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. HP Deskjet 60, ENVY 60, and Tango printers: Press and hold the The printer wireless light stops flashing Press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password. Reconnect the printer to the network: Place the printer within range of the Wi-Fi router signal, and then connect it to If it is off or blinks the printer is disconnected from If your printer has a light next to a Wireless icon or button, make sure the light is on. Might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same network Printer is off or in sleep mode: Touch the control panel menu or press the Power button to wake the printer and put it in a ready state.

Router by disconnecting the power cord, waiting 15 seconds, and then reconnecting Try opening a website to see if the internet connection is working properly. Then check if the signal quality improved. Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and To learn about other app features, select one of the following links: To add or remove home screen tiles, select Personalize Tiles at the bottom of the screen (Android, iOS) or in the App Settings (Windows, Mac). To manage the printer, click the picture of your printer on the home screen to change preferences and options, To copy (Android, iOS only), open the Copy tile, use the camera to capture a document or photo, select the size and number of Information, go to How to scan with an HP Printer. Use the editing tools if necessary, and then print, Or use the computer or mobile device camera To scan, choose to scan from the printer scanner glass or document feeder, import a photo, Photo editing tools if necessary, and then To print, select a print job type from the home screen, select the item to print, use the Example of the HP Smart app home screen (mobile, computer)

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